Owner Frequently Asked Questions

We can begin overseeing your property within 24 hours of signing the management agreement.

We work diligently to find the right tenants as quickly as possible using multiple advertising platforms.

Prospective tenants pay an application fee, which we use to run necessary credit checks.

We determine your property’s rent using comprehensive tools and proven strategies, including market research and comparison. This ensures competitive pricing tailored to the market.

Rent payments are collected through our AppFolio tenant portal, which offers multiple payment options including online, ACH, and credit card payments.

Absolutely, we can set up direct deposits to your designated bank account.

Yes, we thoroughly screen all applicants, including background checks, credit assessments, and employment verification, to minimize risks associated with problematic tenants.

Yes, but confirm with your insurance provider to ensure coverage remains valid. Before starting [property management](https://www.bokanipmg.com/), we’ll need proof of insurance. Please note that tenants are required to carry renters insurance to protect their belongings and address emergencies.

Prospective tenants must pass the screening process, pay their security deposit, and attend a lease-signing appointment where they review and agree to the lease terms. Additional fees, if applicable, must also be settled at that time.

Upon move-out, we inspect the property for damages. If no issues are found, the security deposit is returned along with final clearance.

We conduct detailed move-in and move-out inspections. Additionally, we can perform unlimited drive-by inspections upon request to ensure your property’s condition remains intact.

Tenants are responsible for utilities in their name, except for certain services like trash or water if included with the property. Owner utilities remain under the owner’s name and are processed through our office. Utility expenses are reflected in your monthly cash flow statement.

Lease agreements enforce strict penalties for late payments. Tenants are notified and required to pay late fees promptly. Continued non-payment can lead to eviction proceedings.

We also provide upfront cost estimates for repairs based on our code requirements expertise.

Through our AppFolio owner portal, you can access detailed monthly statements, maintenance logs, and year-end tax documentation.

While allowing pets is optional, stricter policies may reduce your pool of prospective tenants. Smoking is prohibited in all properties, and tenants are held accountable for damages caused by smoking.

Not at all. You retain decision-making authority and can choose the level of involvement you’d like in day-to-day matters.

Yes, our team is specially trained in code requirements. When we evaluate your rental property, we provide an estimated cost of what it will take to bring the property up to rental market standards, helping you make better investment decisions before you purchase or start renting.

Absolutely. We work with local owners as well as out-of-city, state, and country owners. Our communication systems and AppFolio owner portal keep you fully informed regardless of your location.

We focus on the tri-county area including Macomb County, Wayne County, and Oakland County in Michigan.